Transform Your Business with a Custom CRM System

Today, it is a rule to know your customers or clients and how to manage those relationships for companies to thrive or not. That is where CRM systems are important as a means of introducing and implementing effective customer relationship management strategies. Such advanced tools aid organizations big and small in their interaction, process management, and organizational growth. However, not all these systems are similar in that their strategies and approaches are dissimilar. One disadvantage of off-the-shelf CRMs is the inability to produce the specific options your business requires, and this is the reason that many companies are turning to custom CRM development. However, why opt for a custom CRM, and how can we assist Chaintech Network in setting up one that will change your company?    

What CRM System is and the Role of Such Systems?

Fundamentally, a CRM system can be defined as the software used in handling a firm’s communication with its clients or prospective clients. It also consolidates the data of the customers, records all the interactions with them, and provides communication over channels. In the sphere of sales and marketing, customer service, and support, a CRM system offers an all-round approach, making it easier for companies to manage customer information and therefore make informed decisions to improve customer satisfaction and therefore revenue.  

However, the problem is that the majority of CRM systems are built to meet the needs of the average user. As nice as they may work, they can provide many tools you do not need or are missing important tools or elements for your organization. This is the domain where custom CRM systems excel at providing that understanding.  

Why invest and go for a custom CRM system?

You may ask, why not use a ready CRM system? This is why the concept of customization can help the company.  

• Tailored to your business needs

  All companies are distinct, and each encounters its own difficulties, employees, and organizational procedures. A custom-built CRM system is developed keeping in mind the requirements of your organization, so all the elements and parameters are in harmony. No more band-aid solutions and accepting anything less than what is desired.

• Scalability

  Therefore, there comes a time when, as a business, it grows, and these needs also increase. Custom CRM systems are built with extensibility criteria in mind, whereby you can easily extend their functionalities through additional features, modules, or connections. It also means your CRM adapts itself to your organization’s needs and does not require massive restructuring to keep up with business evolution.

• Integration

  Companies today depend on many software applications, from accounting to marketing. A custom CRM can easily be integrated into the company’s existing software environment and thus avoid developing costly duplications.

• Enhanced Security

  There are normally pre-built tools in most available CRM systems that have basic security features. A normal CRM system, however, can be built with your special security needs in mind, thus keeping your customer information secure.  

How Can Chaintech Network Help?

The CRM systems for your business can be designed from scratch according to the needs of Chaintech Network as a distinct organization. It is, therefore, more consultative, as we seek to know your peculiar needs and solve them most appropriately.  

1. Expert Development Team

   Currently, our development team is composed of professional developers who are familiar with CRM technologies and trends. Whether you have a requirement to solve sales pipelines, customer service, or a direct marketing system, we can allow you the perfect solution.

2. Comprehensive Services

   Based on requirement analysis and having a clear insight into its client's needs, Chaintech Network offers full-cycle CRM development, which includes consultation, development, integration, and further support. We provide you with close cooperation during the process to guarantee the result is not only satisfactory but delightful.

3. Focus on Security and Compliance

   The protection of your customers’ data is our top priority, after integrating best-in-class security practices and adhering to all relevant legislation.  

Are You Prepared for a Revolutionary Approach to Customer Relationship?  

Outsourcing for a customized CRM is a long-term investment that offers a significant positive change to the operations of a business. When you decide to collaborate with Chaintech Network, you can also count on the opportunity to make use of your experience and create a CRM system that will meet your needs and goals.